REFUND POLICY

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Refund Policy

1. Introduction:

At Ismart Financial Freedom, we strive to provide high-quality financial services and educational courses. This Refund Policy outlines the conditions under which we process refunds for our products and services.

2. No Refund Policy:

Due to the nature of financial education, consulting, and advisory services, all sales are final, and we do not offer refunds except in the cases outlined below.

3. Exceptions for Refunds:
Refunds may be considered under the following circumstances:

  • Duplicate Payment: If a user is charged twice for the same transaction due to a technical error, the duplicate amount will be refunded.
  • Technical Issues: If the purchased service or course is not accessible due to a technical issue on our end and cannot be resolved within a reasonable time frame, we may issue a refund at our discretion.
  • Service Cancellation by Us: If we cancel a service or course for any reason before completion, we will provide an appropriate refund.

4. Refund Request Process:
To request a refund, users must:

  • Submit a written request to admin@ismartfreedom.com with details of the transaction.
  • Provide proof of payment and a valid reason for the refund request.
  • Refund requests must be made within 7 days of the original transaction date.

5. Refund Processing Time(if refund is approved):

Approved refunds will be processed within 7-10 business days. The credited amount will be returned to the original payment method used during the transaction.

6. Non-Refundable Services:
The following services are not eligible for refunds:

  • Completed consulting or advisory sessions.
  • Digital or downloadable educational materials.
  • Subscription-based services after access has been granted.
  • Transactions made through third-party payment gateways (subject to their refund policies).

7. Modification of Refund Policy:

Ismart Financial Freedom reserves the right to modify this Refund Policy at any time. Users are encouraged to review this policy periodically.

8. Contact Information:

For refund-related inquiries, please contact us at:

Email: admin@ismartfreedom.com
Website: www.ismartfreedom.com